Today, a bed raggled, new rescue dog Mama (she's 2) walked into Ma & Paws. I've had dogs before and even helped friends train theirs, but I've never had a dog with "reverse training" like my lil girl. I'm not a quitter, and I love this dog, so I'm eager to make her transition go smoothly; yet, at the same time, keep my house from smelling like a dog park. I was the neediest of customers due to my lack of sleep and discouraged heart. I was listened to, advised, encouraged, and given fabulous customer service. This is the most important part, I walked in right near opening on a Saturday, and I was treated like I was the only customer. You just don't see that kind of service anymore... and this very independent gal was NEEDY! When they rang me up, they found out that I had adopted through a rescue, and I was the lucky recipient of a gift bag that had to be worth at least $100. I left feeling relieved and spoiled. Thank you, Ma & Paws. I'll be back..... but not so needy! 🤭😊